Effective Date: October 21, 2026
Last Updated: October 25, 2026

1. Introduction

Danio Labs, a division of Oceans Design, Inc. (“Danio Labs,” “Company,” “we,” “us,” or “our”), is committed to protecting the privacy and personal information of individuals who visit our website, inquire about our products and services, or conduct business with us.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information obtained through our website at https://daniolab.com/ (the “Website”), including our online store, contact forms, quote requests, and related online interactions.

Our products and services include aquatic research housing systems, engineered research tanks, filtration and water treatment equipment, system accessories, and professional services supporting aquatic research facilities.

By using the Website, you acknowledge that you have been provided with this Privacy Policy. Where required by applicable law, we will request your consent before collecting or processing certain types of personal information.

2. Information We Collect

The personal information we collect depends on how you interact with our Website and the products or services you request.

2.1 Information You Provide Directly

When you contact Danio Labs, request information, submit a quote request, or make a purchase, we may collect:

  • First and last name

  • Company, university, research institution, or organization

  • Job title or professional role

  • Email address

  • Telephone number

  • Mailing, billing, and shipping addresses

  • Product and equipment inquiries

  • System model numbers, serial numbers, and equipment specifications

  • Project details, facility requirements, and technical documentation

  • Information submitted through contact forms or customer support requests

  • Communication and marketing preferences

For custom aquatic research systems, we may also receive facility layouts, proposed system configurations, photographs, technical drawings, or information about research requirements submitted voluntarily.

2.2 Online Store and Transaction Information

When purchasing products or replacement parts through the Website, we may collect information necessary to process and fulfill orders, including:

  • Customer account information, if accounts are offered

  • Products purchased and order history

  • Billing and delivery information

  • Payment transaction status and confirmation details

  • Shipping and tracking information

  • Returns, warranty inquiries, and service requests

Payment transactions may be processed through authorized third-party payment providers. The information processed by those providers is governed by their applicable privacy and security practices.

Payment Processing Provider: [Insert confirmed payment processor and link to its privacy policy.]

Please do not provide credit card numbers or other sensitive financial information through general contact or quote request forms.

2.3 Information Collected Automatically

When you visit our Website, certain technical information may be collected automatically, including:

  • Internet Protocol (IP) address

  • Browser type and version

  • Device and operating system information

  • Pages viewed and time spent on the Website

  • Referring websites and search sources

  • Date and time of visits

  • Website navigation and interactions

  • Approximate geographic location inferred from network information

  • Cookie identifiers and similar technical information

This information may be collected through hosting systems, server logs, analytics platforms, cookies, and other website technologies.

2.4 Information from Third Parties

We may receive business-related information from authorized distributors, service providers, referral partners, and other legitimate commercial sources.

Such information may include business contact details, company information, purchasing requirements, and relevant customer correspondence.

3. How We Use Your Information

Danio Labs uses personal information for legitimate business purposes, including the following.

Responding to Inquiries

To respond to questions, provide product information, discuss system requirements, and communicate with prospective or existing customers.

Preparing Quotes and Proposals

To evaluate project requirements, develop system recommendations, prepare quotations, and communicate regarding potential equipment purchases or services.

Processing Orders

To process transactions, coordinate payments, fulfill purchases, arrange shipping, provide order confirmations, and manage returns.

Customer Service and Technical Support

To assist with installation, commissioning, equipment troubleshooting, maintenance, replacement parts, and ongoing technical support.

Improving Our Website

To understand how visitors interact with the Website, identify technical problems, improve navigation, evaluate content, and enhance the customer experience.

Marketing Communications

To provide information about new products, company announcements, educational materials, industry events, and other relevant updates, when permitted by applicable law and your communication preferences.

Security and Fraud Prevention

To protect our Website, prevent unauthorized access, investigate suspicious activity, and maintain the integrity of our business systems.

Legal and Regulatory Compliance

To comply with applicable laws, maintain required business records, respond to lawful requests, and establish or defend legal claims.

We will not use personal information for materially unrelated purposes without providing any notice or obtaining any consent required by applicable law.

4. Legal Bases for Processing Personal Information

Where applicable privacy laws require a legal basis for processing personal information, Danio Labs may rely on:

Contractual Necessity: Processing information required to respond to pre-contractual requests, provide products and services, fulfill orders, or perform contractual obligations.

Legitimate Business Interests: Operating and improving our Website, responding to business inquiries, maintaining customer relationships, protecting our systems, and supporting lawful business activities, subject to applicable legal requirements.

Consent: Processing information for activities that require your permission, such as certain marketing communications or non-essential tracking technologies.

Legal Obligations: Retaining or disclosing information when necessary to satisfy legal, regulatory, tax, accounting, or other compliance requirements.

Protection of Legal Rights: Processing information when reasonably necessary to establish, exercise, or defend legal claims.

Where consent is the applicable legal basis, you may withdraw it at any time, subject to applicable law.

5. How We Share Personal Information

Danio Labs may share personal information with trusted parties when reasonably necessary to operate our business, provide requested services, or meet legal obligations.

These parties may include:

Parent Company and Affiliated Operations

Oceans Design, Inc. and affiliated business operations involved in administration, manufacturing, engineering, customer service, sales, and fulfillment.

Website and Technology Providers

Companies providing website hosting, maintenance, cybersecurity, cloud storage, customer relationship management, and other technical services.

Payment and E-Commerce Providers

Authorized payment processors, e-commerce platform providers, fraud-prevention services, and related financial service providers involved in completing transactions.

Shipping and Logistics Providers

Carriers, freight companies, and fulfillment providers responsible for delivering products or equipment.

Marketing and Analytics Providers

Providers assisting with website analytics, email communications, and advertising activities, where such services are used.

Professional Advisors

Attorneys, accountants, auditors, insurers, and other professional advisors when necessary for legitimate business purposes.

Legal Authorities

Government agencies, regulators, courts, or law enforcement authorities when disclosure is required by applicable law or a valid legal process.

Business Transactions

Information may be transferred as part of a merger, acquisition, restructuring, financing, or sale of business assets, subject to applicable legal protections.

We require service providers acting on our behalf to handle personal information in accordance with applicable contractual and legal obligations.

6. Cookies, Analytics, and Online Tracking

Our Website may use cookies, pixels, local storage, analytics services, and similar technologies to support website functionality and understand visitor interactions.

Depending on the technologies implemented, these tools may help us:

  • Maintain website sessions and shopping cart functionality

  • Remember visitor preferences

  • Analyze website performance

  • Improve navigation and content

  • Measure marketing effectiveness

  • Support relevant advertising activities

Certain analytics or advertising technologies may involve the collection or disclosure of personal information by third parties.

Some of these activities may be classified as a “sale,” “sharing,” or targeted advertising under applicable U.S. state privacy laws.

For additional details, please review our separate Cookie Notice at https://daniolab.com/cookie-policy/.

7. Marketing Communications

Danio Labs may send marketing and informational communications related to our products, services, research applications, and industry activities, subject to applicable law.

You may opt out of promotional email communications at any time by:

  • Selecting the unsubscribe link in a marketing email

  • Contacting us using the information provided below

Opting out of marketing communications will not prevent us from sending necessary transactional or service-related communications, such as order confirmations, quotation responses, warranty notifications, or important customer service information.

8. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

Retention periods depend on the nature of the information and may take into account:

  • The duration of an active customer relationship

  • Outstanding inquiries, projects, or service obligations

  • Warranty and technical support requirements

  • Tax, accounting, and financial recordkeeping obligations

  • Contractual responsibilities

  • Applicable statutes of limitation

  • Legal claims, investigations, or compliance requirements

When personal information is no longer required, we take reasonable steps to delete, anonymize, or securely dispose of it.

9. Data Security

We implement reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, misuse, or destruction.

These measures may include access controls, secure website connections, account authentication, system monitoring, and appropriate safeguards for information handled by service providers.

However, no electronic storage or internet transmission method can be guaranteed to be completely secure.

Users are encouraged to use secure networks, protect their account credentials, and avoid transmitting sensitive information through unprotected communication channels.

10. International Data Transfers

Danio Labs is operated by Oceans Design, Inc., a company based in the United States.

Information collected through our Website may be processed or stored in the United States or other locations where our authorized service providers operate.

Where international transfers of personal information are subject to specific legal requirements, we will use appropriate safeguards as required by applicable law.

11. Your Privacy Rights

Depending on your location and applicable privacy legislation, you may have certain rights concerning your personal information.

These rights may include:

  • Access: Request information about personal data we maintain about you.

  • Correction: Request correction of inaccurate or incomplete personal information.

  • Deletion: Request deletion of personal information, subject to applicable exceptions.

  • Data Portability: Request a copy of certain personal information in a portable format.

  • Restriction: Request limitations on certain processing activities.

  • Objection: Object to certain uses of personal information.

  • Withdrawal of Consent: Withdraw consent previously provided for activities that rely on consent.

  • Marketing Opt-Out: Request that we stop sending promotional communications.

  • Targeted Advertising Opt-Out: Opt out of certain sales, sharing, profiling, or targeted advertising activities where the right applies.

  • Appeal: Appeal a denied privacy request where applicable law provides that right.

Residents of certain U.S. states, including California and Colorado, may have additional rights under applicable privacy legislation.

Residents of the European Economic Area, United Kingdom, Switzerland, Canada, or other jurisdictions may also have specific rights under their respective data protection laws.

To submit a privacy-related request, contact:

Email: sales@oceansdesigninc.com
Subject: Danio Labs Privacy Request

We may need to verify your identity or authority before fulfilling certain requests.

We will respond within the time periods required by applicable law. Where legally required, we will also provide a process for appealing decisions about privacy rights requests.

We will not unlawfully discriminate against individuals for exercising their privacy rights.

12. Global Privacy Control and Tracking Preferences

Where applicable law requires recognition of browser-based opt-out preference signals, including Global Privacy Control (GPC), we will process those signals in accordance with the applicable requirements.

Visitors may also manage cookies through our website’s consent controls and their browser settings.

13. Children’s Privacy

Our Website is intended primarily for adult professionals, research institutions, commercial organizations, and individuals seeking information about aquatic research equipment and services.

It is not directed toward children under the age of 18.

We do not knowingly solicit personal information from children under 18.

If we become aware that personal information has been collected from a child in circumstances requiring parental consent or other legal authorization, we will take appropriate steps to address the information in accordance with applicable law.

14. Third-Party Websites

Our Website may contain links to external websites, including industry organizations, manufacturers, research resources, and third-party service providers.

Danio Labs is not responsible for the privacy policies or information-handling practices of independently operated third-party websites.

We encourage visitors to review the privacy notices of any third-party websites they access.

15. Research and Confidential Information

Customers may submit project information, facility specifications, equipment details, photographs, or technical documentation when requesting assistance.

We use such information for legitimate purposes related to the requested inquiry, proposal, purchase, or service.

Customers should avoid submitting unnecessary personal information, sensitive research-subject information, or confidential third-party data through general website forms.

Any specific confidentiality commitments concerning proprietary research, technical designs, or sensitive project information should be addressed through a separate written agreement where appropriate.

16. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business operations, website functionality, legal obligations, or information-handling practices.

Updates will be posted on this page with a revised effective date.

Where required by applicable law, we will provide additional notice or obtain consent before implementing material changes affecting personal information.

17. Contact Information

If you have questions about this Privacy Policy or how Danio Labs handles personal information, please contact:

Danio Labs
A Division of Oceans Design, Inc.
3410 N Prospect St
Colorado Springs, CO 80907
United States

Phone: (719) 896-4782
Email: sales@oceansdesigninc.com

Website: https://daniolab.com/